D T
The app is horrible with a lot of promo ads via the app, SMS and since a few days I get multiple phone calls from different phone numbers which were classified as spams by my detector. A few days ago the app seemed to work, but suddenly I have to login again. When I type in my phone number it constantly states: "Unknown error!!" without further explanations. The only alternatives to login is via LINE or FB. I use neither of them. No contact options for customer service. I am done!
157 people found this review helpful
Insearch Of
Of no use. The App is pointless. Instead of being able to find/see what my package is, how many minutes of calls and how much data I have plus when it needs to be topped up, it just portrays meaningless rubbish. All I need is the basic data and it is not there. Furthermore there is no option for help, Chat or call.
117 people found this review helpful
David Durbin
Unable to open the app whilst overseas and therefore cannot top up my phone. True should take over DTAC and enable the services that we had before the merger. Have two people with phones in Thailand that I cannot top up for them
33 people found this review helpful