R L
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Really disappointing on the Android app as of about a month ago. Was working great but now it buffers skips or just won't stream, It freezes stalls. Even record is slow on playback. missing some segments. Works better on the Dell computer but still slow between seconds. I've tried all the suggestions I've uninstalled and reinstalled the app. NVR 4 camera. Reset the modem speed test on network ✅ looks like others are having the same difficulties.
11 people found this review helpful
Reolink Digital Technology Co., Ltd.
May 27, 2024
Hello R L,
we are sorry to hear about the challenges you are facing. Can you reach out to our support team by submitting a request at: https://reolink.com/contact-us/? Our dedicated support team are ready to provide further assistance and guidance to address your concerns. Thank you.
C K
Every new update breaks something different, but this last one was a doozy. Push notifications don't notify, motion detect isn't detecting, the thumbnails are suddenly blank, grey squares, the picture is blurry again. I have 2 different models of RL cameras, one is hardwired one is not, and they both started having issues immediately following the updates, clearly I am not the only one as both this page and the subreddit indicate. I have a crazy stalker and this is leaving me vulnerable.
2 people found this review helpful
Reolink Digital Technology Co., Ltd.
May 31, 2024
Hello, thank you to give us your feedback. We’re sorry your experience with Reolink APP didn’t match your expectations. We’d like to learn more about your specific situation, please contact us at https://support.reolink.com/ it would be greatly appreciated. Reolink technical support will help you to troubleshoot.
Jenni Barrett
Hit or miss. I will receive push notifications for a little while and then they stop. When I check my settings, they're still set to on but I get nothing. One time the app was set to remove permissions if not used and when I changed that, the notifications came back, which is stupid because the app is used often so no permissions should have been removed. Now that setting is still off and my notifications are on but I'm getting nothing. Very frustrating. When the notifications do work,it's great
9 people found this review helpful
Reolink Digital Technology Co., Ltd.
May 15, 2024
Hello, Jenni Barrett, thank you to give us your feedback. We’re sorry your experience with Reolink products didn’t match your expectations. We’d like to learn more about your specific situation, please contact us at https://support.reolink.com/ it would be greatly appreciated. Reolink technical support will help you to troubleshoot.